Your crew is elbow-deep in a job. The phone rings twice and stops. That customer just called your competitor. Kept answers every missed call by text instantly, qualifies the job, and books it on your calendar while you finish working.
On a job, driving, or closed for the day. It happens to every shop, about a quarter of the time.
Kept detects the miss within seconds and texts the caller from your existing business number.
What is going on, how urgent, name and address. Price shoppers get answered, tire kickers get filtered.
Emergencies get flagged to your on-call tech immediately. Everything else gets two real appointment slots.
You get a clean lead with the full transcript: service, urgency, address, booked slot, booking reference.
Morning coffee, open your dispatch board. The jobs are already there. No voicemails to return.
Ask about price mid-conversation. Ask if it is a robot. Change your mind about the time. Real customers do all three, and the booking still lands.
In production this runs over SMS on your existing number, with every transcript pushed to your CRM or dispatch board.
Close rate on recovered callers held at 55%, they called you first. Math shown so you can check it.
First month is a pilot: if Kept does not book at least one job you would have missed, you do not pay. Cancel anytime, keep your number.